Privacy Policy

Effective Date: [Insert Date]

At Primeway Shippers, accessible from primewayshippers.com, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and shipping services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name

• Phone number and WhatsApp contact

• Email address

• Billing and shipping address

• Company name (if applicable)

• Identification details when required for customs or shipment processing

Shipment Information

• Sender and receiver details

• Package description, weight, and declared value

• Delivery instructions

• Tracking and transaction information

Technical Information

• IP address

• Browser type and device information

• Website usage data

• Cookies and similar technologies

2. How We Use Your Information

Primeway Shippers uses your information to:

• Process, manage, and deliver shipments

• Provide shipment tracking and customer support

• Communicate service updates and delivery notifications

• Process payments and invoices

• Improve our website and service quality

• Prevent fraud and enhance security

• Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information. We may share your information only when necessary with:

• Airlines, shipping lines, and transport partners

• Customs authorities and government agencies

• Payment processors and financial service providers

• Third-party service providers that help operate our business

• Legal authorities if required by law or to protect our rights

All partners and service providers are expected to keep your information confidential and secure.

4. Cookies and Tracking Technologies

Our website uses cookies to:

• Improve website functionality and user experience

• Remember your preferences

• Analyze website traffic and performance

You may disable cookies through your browser settings, though some features of the site may not work properly.

5. Data Security

Primeway Shippers implements appropriate security measures to protect your personal information from:

• Unauthorized access

• Loss or theft

• Misuse or alteration

While we take strong precautions, no online system can guarantee complete security.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Provide shipping and logistics services

• Maintain business records

• Comply with legal, tax, and regulatory obligations

7. Your Rights

You may request to:

• Access your personal information

• Correct or update your details

• Request deletion of your data (where legally permitted)

To make a request, please contact us using the information below.

8. Third-Party Links

Our website may contain links to external websites. Primeway Shippers is not responsible for the privacy practices or content of third-party sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

Primeway Shippers may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Primeway Shippers
Website: primewayshippers.com
Email: primewayshippers.com
WhatsApp: +971 56 927 2542

If you’d like, I can also provide:

• Terms & Conditions page

• Refund Policy

• Disclaimer

• A ready-to-paste HTML version

• A short GDPR-style version (more professional for international clients).

Please go ahead and make the terms and conditions page

Here is a professional Terms and Conditions page for Primeway Shippers.

Terms and Conditions

Effective Date: 1 Jan 2026

Welcome to Primeway Shippers. These Terms and Conditions govern your use of our website primewayshippers.com and our shipping and logistics services. By accessing our website or using our services, you agree to comply with and be bound by the following terms.

If you do not agree with these Terms, please do not use our services.

1. Company Information

Primeway Shippers
Website: primewayshippers.com
Email: primewayshippers.com
WhatsApp: +971 56 927 2542

2. Services

Primeway Shippers provides logistics and transportation services including, but not limited to:

• Air Freight

• Ocean Freight

• Road Transport

• Warehousing

• Cargo handling and delivery services

All services are subject to availability and operational conditions.

3. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete shipment information

• Ensure all goods comply with local and international shipping laws

• Properly package items to prevent damage during transit

• Not ship prohibited, dangerous, or illegal items

• Pay all applicable charges, duties, and taxes

Primeway Shippers reserves the right to refuse any shipment that violates these conditions.

4. Prohibited Items

Customers must not ship items that are:

• Illegal or restricted by law

• Hazardous, flammable, or explosive without proper authorization

• Counterfeit or stolen goods

• Perishable goods without prior agreement

• Any item prohibited by airline, shipping line, or customs regulations

If such items are discovered, the shipment may be delayed, confiscated, or reported to authorities.

5. Shipping and Delivery

• Delivery times are estimates and not guaranteed unless expressly agreed.

• Primeway Shippers is not responsible for delays caused by customs, weather, strikes, or events beyond our control.

• The customer is responsible for providing accurate delivery details.

6. Customs and Duties

International shipments may be subject to:

• Customs inspection

• Import duties and taxes

• Local regulatory requirements

All customs charges, duties, and penalties are the responsibility of the customer or receiver.

7. Payment Terms

• All shipping and service fees must be paid as agreed before or at the time of service.

• Additional charges may apply for storage, customs delays, re-delivery, or special handling.

• Failure to pay may result in shipment delays, storage fees, or withholding of goods.

8. Liability and Claims

• Primeway Shippers handles shipments with care but is not responsible for loss or damage caused by:

  • Improper packaging

  • Natural disasters or force majeure

  • Customs seizure or delays

  • Inherent defects in the goods

• Any damage or loss must be reported within 7 days of delivery.

• Compensation, if applicable, will be limited to the declared value of the shipment unless additional insurance was purchased.

9. Insurance

Shipment insurance is optional unless otherwise stated. Customers are encouraged to request insurance for high-value items. Without insurance, liability may be limited.

10. Warehousing and Storage

• Storage fees may apply for goods held beyond the agreed period.

• Unclaimed goods after a reasonable period may be disposed of or sold to recover costs, where permitted by law.

11. Website Use

By using our website, you agree:

• Not to misuse or attempt to disrupt the website

• Not to upload harmful or malicious content

• That all website content belongs to Primeway Shippers and may not be copied without permission

12. Limitation of Liability

To the fullest extent permitted by law, Primeway Shippers shall not be liable for:

• Indirect or consequential losses

• Loss of profits, business, or market opportunities

• Delays caused by third-party carriers or external factors

13. Force Majeure

Primeway Shippers shall not be held liable for failure or delay in service due to events beyond our control, including but not limited to:

• Natural disasters

• War or civil unrest

• Government actions

• Pandemics

• Transportation disruptions

14. Changes to Terms

Primeway Shippers reserves the right to update these Terms and Conditions at any time. Updated versions will be posted on our website.

15. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which Primeway Shippers operates.

16. Contact Information

For questions regarding these Terms and Conditions, please contact:

Primeway Shippers
Website: primewayshippers.com
Email: primewayshippers.com
WhatsApp: +971 56 927 2542